AI phone assistants · Real estate only
The buyer who rang at 7pm isn’t waiting until Monday.
“Is it still available?” A seller who wants an appraisal. A buyer who wants a time to see it this week. If nobody picks up, they ring the next agency on the list, and on Monday the voicemails are still waiting.
Our AI assistant answers the sales line when your agents can’t. It answers from your listings, books open homes, takes offers and seller enquiries, and passes every one to the listing agent.
What it handles
The calls a sales agent would otherwise take at dinner, or miss.
- 6:50pm
“Is it still available?”
The question that rings most, and the easiest one to lose to the next agency on the list.
Answered from your listings: bedrooms, parking, the open home times and the published price guide.
- 7:20pm
Finding the right home
Two bedrooms in the Inner West, with parking, under a budget, by the weekend.
Area, budget and bedrooms, matched to what you have listed.
- 7:45pm
Open homes and inspections
A buyer who wants to see it this week does not wait for Monday to ask.
A place booked at the open home, or a private inspection request passed to the listing agent to confirm.
- 8:30pm
Offers
A buyer who has decided, tonight, before anyone else has seen it.
Taken with the amount read back, and passed to the listing agent. It never negotiates or comments on the amount.
- 9:05pm
Owners thinking of selling
The seller who wanted an appraisal and rang the next agency is the one you never hear about.
Details taken and a call requested from your agent for the area. It never gives a value.
- 9:40pm
Messages for the listing agent
The contract request that comes in after the office has closed.
Contract requests and anything else, taken and logged, with a call back from the agent.
Built for NSW real estate sales
- It says it is an AI, and that calls are recorded, at the start of every call.
- It gives the published price guide for a property, exactly as your agency wrote it, and never a figure of its own.
- It never negotiates, never says whether there are other offers, and never gives legal or finance advice.
- If a caller asks for a person, it takes the message and the listing agent calls them back.
- It runs on your own number by diversion. There is nothing to install.
- It speaks English, Mandarin and several other languages.
How we set it up
Tailored, not custom. It is the same assistant every time; what is tailored is the set-up, the wording and the tuning.
- 1We understand your sales desk firstWho takes buyer calls after hours now, what they ask, and what happens to an offer at 7pm.
- 2We set it up for how your office runsYour listings, your open home times, your agents by area, and your price guide wording.
- 3We tune it on your real callsIn the first month we go through the calls it took and adjust the wording and the handling.
A flat monthly price. No per-minute bills. Set-up is done for you.
Where it goes. Every booking, offer and seller enquiry reaches the listing agent as a structured email today. Integration with your sales CRM is on the roadmap.
Why we only do real estate.
Real estate is one of the few industries where the phone is still the critical channel. Timely communication is the difference between winning and losing a sale, a landlord or a tenant. That is why the phone matters so much here.
We want people in this industry to keep talking, and still be efficient with their time. That is hard, because every phone conversation is one to one. It is not like chat, where one person can hold ten conversations at once.
AI changes that. AI enables many-to-one communication, just like chat.
But not just any AI. What makes the difference is an AI assistant that is not only designed around how a real estate agency actually runs, but also intelligently crafted and applied to create a compelling experience for sellers, buyers, landlords and tenants, and to free up the principal and their team to focus on the higher value operations of the business.
Your buyers shouldn’t wait until Monday.
Twenty minutes to talk through what happens to a buyer call after hours at your office today. Then you decide.